Date: February 20, 2012
Nominated by: Tony Green
Accomplishment: Rob researched and resolved a complex software issue for multiple staff members in the Hajim School. This involved extensive investigation into the source of the issue and connecting with various internal and external IT resources to correct the issue.
Benefit to the Hajim School: The software is a vital component to the financial management of the school. The use of this software tool can save time and work for the staff who use it on a daily basis. Many staff are very grateful for Bob's willingness to spend additional hours of research to discover the fix.
Date: August 17, 2012
Nominated by: Jason Sabel
Accomplishment: Over the past two years there have been several staff turnovers in which new computers needed to be purchased and set up. We have also purchased dozens of new PCs that needed to be configured and set up in the various labs. Bob is always willing to drop whatever he is doing to help.
Benefit to the Hajim School: With Bob's help and quick solutions to problems there is less down time of work due to PC issues and new staff can start immediately without having to wait for their PCs to be set up while they are in the office.